Frequently Asked Questions

Whether you are planning a new installation, upgrading an existing system, or exploring modern access control technologies, the following frequently asked questions provide answers to some of the most common questions about Valid Access.

From cloud and hybrid deployment options to mobile credentials, remote management, and system scalability, these FAQs are designed to help installers, integrators, consultants, and end users better understand how the Valid Access platform supports secure, flexible access control across a wide range of environments.

If you cannot find the information you are looking for, please contact the UK team for further assistance, technical guidance, or project support.

Valid Access are manufacturers of flexible physical access control systems designed for commercial, multi-site, and high-security environments. Our system supports on-premise, hybrid, and cloud-managed deployments, giving organisations complete control over how their access control infrastructure is managed.

Valid Access is designed for installers, system integrators, consultants, facilities teams, and organisations requiring scalable access control solutions across single or multiple locations.

Yes. Valid Access supports cloud, on-premise, and hybrid management models. This allows organisations to choose the deployment approach that best suits their operational, compliance, and security requirements.

Yes. Valid Access includes secure remote management capabilities, allowing authorised users to manage systems, doors, users, credentials, and events from anywhere using desktop or mobile devices.

Yes. Valid Access supports BLE and NFC mobile credentials, enabling users to securely access doors using their smartphone instead of traditional cards or fobs.

Yes. Valid Access uses edge-based intelligence, meaning controllers continue to operate locally even if network connectivity is interrupted. Critical system data remains securely stored at the edge.

Yes. Valid Access is designed to scale from single-door installations through to large, multi-site estates, all managed through a unified platform.

Yes. Valid Access supports integrated video intercom functionality, including mobile video calling, visitor management, and remote door release capabilities.

In many cases, yes. Valid Access supports retrofit and migration strategies that allow organisations to modernise existing systems while retaining parts of their infrastructure where appropriate.

Valid Access is supplied in the UK exclusively through Smart R Distribution, providing local sales, technical support, training, and project assistance.

Yes. You can request a live demonstration of the Valid Access platform, including remote management, mobile credentials, controllers, readers, and video intercom solutions. Please contact our UK distributor or contact us to discuss your requirements and to see Valid Access in action.